Terms & Conditions
Please read these terms carefully before using our website or placing an order.
Introduction
These Terms & Conditions govern your use of the SilkBloom website and the purchase of our products.
By accessing our website or placing an order, you agree to be bound by these terms.
Orders
All orders are subject to availability and confirmation.
We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors or suspected fraudulent activity.
Pricing & Payment
All prices are listed in AUD and include GST where applicable.
We reserve the right to change prices at any time without prior notice.
Shipping & Delivery
Shipping and delivery times are estimates only and may vary depending on location and external factors.
For full details, please refer to our Shipping & Delivery page.
Returns & Refunds
Due to the nature of our products, returns are not accepted for change of mind.
Please refer to our Returns & Refunds policy for full details.
Product Information
We strive to ensure all product descriptions, images, and ingredient information are accurate.
However, slight variations in colour, appearance, or flavour may occur due to the natural nature of our ingredients.
Liability
To the extent permitted by law, SilkBloom shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Australian Consumer Law
Nothing in these Terms excludes, restricts, or modifies any rights you may have under the Australian Consumer Law.
Our goods come with guarantees that cannot be excluded under Australian law.
Privacy
Your personal information is handled in accordance with our Privacy Policy.